Have all (or some) of your old and gold Instagram messages/chats suddenly got disappeared? Well, it’s not just you. Many users have reported that Instagram is not showing old messages. Want to regain all those disappeared messages? Simply follow this guide and get the issue fixed.
If you can’t see your old messages on Instagram, it’s probably because of a software bug. Instagram might have issues showing up your older chats. If the entire conversation is not showing up, probably you have been blocked by that person.
If Instagram is not showing old messages or chats, try updating the app to its latest version. We have discussed more solutions below.
Fix: Instagram Not Showing Old Messages or Chats
Here are the curated solutions you can apply to fix disappearing older messages or chats.
1. Check if Other Users Are Also Facing Issues With Instagram
Well, if it’s only you or a very few people, then the problem could be minor and sorted. However, if it’s widespread, Instagram might be already looking into it. To check if other Instagram users are also facing any issues, use a third-party tool such as Down Detector.
If there’s a big spike, it means a lot of Instagram users are facing problems. In such a case, rather than tweaking any settings, it’s better to wait for an hour while Instagram works on it.
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2. Update Instagram
If you’re running an older version of Instagram, it should work just fine. But, there may be times when it can throw a series of problems. Instagram is regularly updated with various improvements and bug fixes. Therefore, update it right away.
To update the Instagram app, go to Google Play Store (Android) or App Store (iOS), search for Instagram, and hit the Update button.
3. Log Out and Log in Again
Logging out and then logging back into your account is a common remedy to fix many issues on Instagram. You can try doing the same to check if it can get back all your older messages.
4. Clear Instagram App Cache
Instagram app saves temporary data (cache) to load some assets quickly. It helps in quick app launch and loading of frequently used assets. However, if the cache gets too old or corrupted, you may be greeted with problems. Try clearing out the Instagram cache.
For Android users:
- Open the Settings app on your phone.
- Go to Apps.
- Find Instagram and tap on it.
- Tap on Storage and click Clear cache.
For iOS users:
- Open the Settings app.
- Scroll down until you find Instagram. Tap on it.
- Scroll down to the bottom of the page and turn on the Reset cache on next start toggle.
After clearing out the cache, launch Instagram again and check if those disappeared messages or chats are back.
5. Use a Browser
There may be an app specific bug not causing issues with chats and messages. Try logging into your Instagram account on a web browser (Google Chrome, Safari, Firefox) and check if you can all the messages.
Simply go to instagram.com, enter your login details and start looking at your old messages.
5. Reinstall Instagram
If you still can’t see your old Instagram messages, try uninstalling and reinstalling the Instagram app as the last resort before contacting Instagram support.
Uninstall Instagram, restart your device, and then install Instagram again. Log into your account and scroll through your chats and messages.
6. Contact Instagram Support
If none of the above solutions benefitted you, you can reach out to Instagram support asking for more solutions. They can provide you with a better solution or tell the exact reason.
Instagram Chat Disappeared, What to Do?
If a few of your Instagram chats have disappeared, it’s likely that they have blocked you. To check this, visit their profiles. If you can see their profiles, it means they have not blocked you. However, if you can’t see their posts or anything, you are blocked.
If all your Instagram chats have disappeared, it’s probably a bug. Try updating or reinstalling the app.
Instagram Group Chat Messages Not Showing Up, How to Fix?
Many users have complained that group chat messages are not showing up on Instagram. This could happen due to many reasons:
- Group owner has imposed a restriction on you.
- Messages have been deleted.
- You’re blocked or removed from that group.
- Outdated Instagram app.
- Your account has been flagged by Instagram.
That’s it for this post. We hope it answers all your questions. If you have topic suggestions or queries, write them in the comments below.