Samsung Internet Add-ons Not Working / Greyed Out, How to Fix?

Although the browser market is dominated by Google Chrome, Samsung Internet Browser is still being used by millions. The app has over 100 million downloads on Google Play Store. The browser already comes with loads of features and can be further extended using Add-ons. But, it seems, several Samsung Internet Browser users are having issues with Add-ons.

Some say the Add-ons are not working. There are some users who can’t add new add-ons because the option is greyed out. So, if Samsung Internet add-ons are not working or the option is greyed out, look no further. In this guide, we’ll take you through effective solutions to fix these issues.

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5 Ways to Fix Samsung Internet Add-ons Not Working / Greyed Out Issue

If you can’t use the Ad-blocker or any other add-on in Samsung Internet Browser or the “Get more add-ons” option is greyed out, try these solutions and get it fixed. Simply try the solutions one by one until the problem is fixed.

Solution 1: Update Your Browser

Software bugs and glitches are inevitable. They can break some functionalities or cause other problems. Try updating the Samsung Internet Browser to check if the latest version fixes the issue.

Even when there are no issues, you should keep the browser up-to-date as the latest versions contain numerous improvements, security improvements, and bug fixing.

Go to Google Play Store, search for Samsung Internet Browser, and hit the Update button. Launch the app to check if Add-ons are working.

Solution 2: Clear Samsung Internet App Cache

Apps on your phone including the Samsung Internet Browser store cache to improve the app experience. Over time, the cache gets accumulated and sometimes they get corrupted, which could bring numerous problems.

Try clearing your Samsung Internet Browser app cache to see if it fixes the issue with add-ons. Don’t worry, it won’t clear your browsing history or downloads.

1. Go to Settings and tap on Apps.

2. Tap on Samsung Internet from the app list.

3. Click Storage and tap on Clear cache.

If it does not help, try clearing the data as well. It will remove your browsing history and downloaded add-ons.

Solution 3: Force Stop the Browser

If the add-ons are not working or downloading, it could be in conflict with other apps. Force stop the Samsung Internet to close all its processes and then restart your device. It could fix the Samsung add-ons not working issue.

Here are the steps to follow:

1. Go to Settings and tap on Apps.

2. Tap on Samsung Internet from the app list.

3. Click Force stop and tap OK to confirm.

4. Restart your phone.

If the add-ons start working again, awesome! However, if the problem persists, you can need to try the remaining solutions.

Solution 4: Uninstall and Reinstall the App

There might be an issue with Samsung Internet Browser files on your device causing issues with the add-ons. You can try uninstalling and then reinstalling the app. Doing this will remove your saved bookmarks and restore all settings to their default values.

To save these data, you can sync the Samsung Internet with Samsung Cloud. Tap on tree lines menu icon in the bottom-right corner and select Settings. Enable Sync with Samsung Cloud.

After backing up the browser data, uninstall the app. Install it again from the Google Play Store. You should be able to use all add-ons and download new add-ons.

Solution 5: Opt-in or Opt-out of Beta Testing

If the “Get more add-ons” option within Samsung Internet Browser is still greyed out or the add-ons are not working, opt out of beta testing (if you’re a beta tester). While the beta builds give you the advantage of accessing new features early, they can have a lot of serious bugs and problems.

So, if you’re using the beta version of Samsung Internet Browser, opt-out of the beta program and install the stable build.

Here’s how to do it:

1. Open Google Play Store and search for Samsung Internet.
2. Tap on Samsung Internet and click Leave below You’re a beta tester.
3. Click Leave again to confirm. It may take a couple of minutes. Click the back button and open the Samsung Internet page again to refresh the page.
4. Uninstall the app and install it again.

If you already have a stable version of Samsung Internet and facing issues with add-ons, try the beta version.

How to get Samsung Internet (beta):

1. Go to Google Play Store and search for Samsung Internet.
2. Tap on Samsung Internet and click the Join button below Join the beta.
3. Click Join again to confirm. It will take a couple of minutes.
4. Update the Samsung Internet Browser.

Conclusion

Add-ons are one of the best features of the Samsung Internet Browser. And when they do not work, it can be frustrating. Fortunately, there are ways to fix the Samsung Internet add-ons not working or greyed out problem. We hope this guide was useful. If you have any questions, write them in the comments below.

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