Phone Link Copy Paste Not Working [Quick Solutions]

Phone Link Copy Paste Not Working solutions

Phone Link can be great if you frequently share text, links, or images from your PC to an Android device or vice-versa. It’s a time saver for someone like me who keeps sharing links to another device. After installing and setting up Phone Link, I tried the Cross-device copy and paste feature, but it didn’t work. Thankfully, I was able to fix it in a few minutes. In this guide, I will share effective solutions to fix Phone Link copy paste not working.

While third-party apps have cloud clipboard features, it’s difficult to trust them if you want to copy-paste critical information, such as passwords. However, Phone Link can be trusted as it is developed by Microsoft.

In addition to cross-device copy & paste, Phone Link can show you call history, messages, photos, and notifications on your computer. You can even mirror your smartphone’s screen to your PC.

Also Read: How to Switch Chrome Profiles on Android?

How to Fix Phone Link Copy Paste Not Working?

If you have just set up Phone Link and can’t use the cross-device copy and paste feature, I’m sure you haven’t turned on this feature. Check out the steps in solution #1. If it doesn’t work, try the remaining solutions.

1. Turn On Cross-Device Copy and Paste

You must enable the Cross-device copy and paste option before seamlessly copying and pasting texts, links, and images from your PC to Android or vice-versa.

1. Open Phone Link on your computer.

2. Tap on the Settings icon in the upper-right corner of the Phone Link window.

Phone Link settings

3. Navigate to the Features tab.

4. Turn on Cross-device copy and paste.

Cross device copy and paste option

Start copy-pasting links, photos, and texts.

2. Unsupported Android Phone

The Cross-device copy and paste feature does not work with all Android devices. As of now, it currently supports Surface Duo, Samsung phones, and some HONOR phones. In case you don’t have any of these devices, wait for Microsoft to release this all Android phones. Or, you can use a third-party app.

3. Check If Your Phone is Disconnected

The Cross-device copy and paste feature only works when your PC and the Android device are connected via Phone Link. If disconnected, the data won’t sync between the devices, and the Phone Link app won’t work.

There’s a quick way to check if the connection is broken. Open the Phone Link app on your PC and click the refresh icon (see the screenshot below).

Phone Link connection status

If the status is Offline, ensure both devices are connected to the internet, and Phone Link is enabled on your Android phone.

4. Turn on Mobile Data Connection

Phone Link requires your phone and PC to be connected to the same Wi-Fi network, unless you have turned on Connection Optimization.

When Connection Optimization is enabled, Phone Link can use mobile data to stay connected. You’ve to enable Use mobile data as well on your Android phone.

[On PC]

1. Open Phone Link app on your computer.

2. Tap on the Settings icon in the upper-right corner.

3. Turn on Connection Optimization.

Phone Link Connection Optimization feature

[On Android]

1. Go to the Settings app.

2. Tap Connected devices and click Link to Windows. [Note: Do not click on the toggle. Tap on the text instead.]

3. Toggle the switch to enable the Use mobile data option.

Enabling mobile data for Phone Link

Check your Phone Link connection, as mentioned in the last solution, before you start copy-pasting.

5. Choose Your Primary Device

If you have connected more than one Android phone to your PC via Phone Link, choose the correct primary device. You must set the primary device to the one you’re trying to use for cross-device copy and paste.

1. Launch Phone Link app on your PC.

2. Tap on the Settings icon and go to the My Devices tab.

3. Tap on Make default option corresponding to your phone.

After selecting the default device, copy text from your PC or phone and paste it on another device.

6. Reset the App

If you still can’t use the Cross-device copy and paste feature, reset the Phone Link app on your PC. For better results, I recommend uninstalling and reinstalling the Phone Link app on your Android phone.

Here are all the steps:

1. Press Windows + I to open Settings on your PC.

2. Go to Apps and click Installed apps.

Installed apps in Windows 11

3. Scroll down the list to find Phone Link. Tap on the three-dot icon next to it and choose Advanced options.

Phone Link Advanced Options

4. Tap on Reset.

5. Click Reset again to confirm.

Reset Phone Link app

5. Uninstall Phone Link on your Android phone.

6. Download Phone Link app from Google Play Store.

7. Set up Phone Link on your PC and phone.

8. Turn on Cross-device copy and paste (check solution #1 for steps).

You should now be able to use the copy-paste feature.


Phone Link is a useful software from Microsoft. Whether it’s about checking notifications, phone call history, or messages, this app can do it for you. You can also copy texts, links, and images from one device and paste them on another.

This guide runs you through effective ways to fix Phone Link copy paste not working problems. I hope the problem is now resolved. Let me know in the comments below if you want to take full advantage of Phone Link. I will make a dedicated guide on it.

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